August 11, 2020
In the last few weeks, we have received confirmation of positive cases of COVID-19 within two of our communities; one located in McCleary, Washington, and the other located in Lincoln City, Oregon. We are working closely with local health departments and state agencies to follow their recommendations and mitigate the spread of the virus throughout the community.
Patient privacy laws keep us from sharing patient health information, so we are limited in our ability to share details about specific illnesses that are affecting residents in our facility, but we will do everything we can to keep you informed regarding the health of your loved one and anything that directly relates to them.
The safety and health of our patients, residents, and staff is our utmost priority. We have reviewed our emergency preparedness and infection control policies to ensure we are following current Centers for Disease Control (CDC) and local health department recommendations.
We are monitoring the outbreak and working closely with federal, state, and local health officials to promote patient and resident safety and health. Our trained staff have experience handling infectious diseases and will act accordingly with recommended protocols.
Although not required by regulation or the health department, we are also regularly testing residents and staff at the communities currently working through outbreaks. This will help us to be strategic and better care for resident and staff needs. To help our residents cope with possible feelings of isolation, we’ve provided great high-tech ways they can stay connected. Our residents have access to video call apps like Zoom or FaceTime and more to help them stay in touch with family and loved ones.
We absolutely understand the importance of transparency and communication. We have been and will continue to provide daily updates to keep you informed about that is happening within our communities. We appreciate the love and support that we have received during this difficult time and ask for your continued patience as we continue to navigate this current situation.
Here is a list of resources in regard to COVID-19.