COVID-19 Response

When reports of the COVID-19 outbreak first began to surface, Caring Places Management quickly established its central COVID-19 Task Team to stay current and responsive to the consistent flow of new information. Our Task Team immediately set off to review pertinent guidelines and information from the various regulating agencies, revise and develop pertinent policies and procedures.

Over a year later, and the health, safety, security, and comfort of our residents and teams continues to be our priority.

As such, Caring Places continues to monitor updated guidance from various regulating government bodies, including Department of Health, State Licensing Agencies, Centers for Disease Control, etc. We are creatively pursuing new ideas and best practices to enhance the lives of and benefit those who have been entrusted to our care.

Please click here to reach out to us with any specific questions not addressed below.

Vaccine Update

You can read about our efforts with regards to COVID-19 vaccines here.

We are pleased to report that over 90% of residents living in our communities elected to be vaccinated.

The CDC announced on May 13th that fully vaccinated Americans no longer need to wear masks indoors or out. This guidance does not apply to healthcare or senior living settings like Caring Places communities. For the time being, we will require masks be worn in accordance to local, state, and federal guidelines. Our employees will continue to wear masks for your safety and the safety of your loved ones.

More information from CDC can be found here.

Last Updated: June 1, 2021.

Frequently Asked Questions

These responses are consistent for all Caring Places communities and will be updated as information is changed.

Last Updated: June 1, 2021.

Can I visit the community?

Yes, visitations are allowed, in accordance with local, state, and federal guidelines. Specific visitor procedures may vary based on state and local directives and may vary by community based on city and/or county regulations. Please check with the specific location directly regarding their visitation policy.

Can a new resident move into a Caring Places Management community?


Are residents restricted to their rooms?

The latest local, state, and federal guidelines have loosened to allow for residents to again participate safely in the community-centered aspects of our caring communities, with limited exceptions. These include communal dining, hair salons, group activities and outings, etc.

Can residents leave the building?

Yes. However, certain health and safety precautions are encouraged any time a resident leaves the community. The community staff will discuss preferred precautions and safety measures. Please reach out to the community Administrator to discuss specific details further which will vary depending on local or state guidance.

Are COVID-19 Vaccines Offered at Caring Places?

Yes! Each Caring Places community partnered with a pharmacy to roll out three rounds of vaccine clinics, earlier this year. The vaccination clinics were a huge success, with both residents and staff participating. Each community continues to work with its partner pharmacy to offer routine COVID-19 vaccination opportunities to staff and residents.

What’s the Current Protocol for Mask Wearing?

At this time, face masks are required for staff members and visitors in, in accordance with the direction of the CDC.  As the CDC guidance evolves, the protocols at Caring Places will as well.

Other Resources

National Resources

Centers for Disease Control & Prevention (CDC) COVID-19
o   COVID-19 Data

o   CDC Recommendations to Protect Yourself

o   COVID-19 Vaccine FAQ

AHCA Coronavirus Resource
o   AHCA: Coping with COVID-19

World Health Organization (WHO)
Strategies to Prevent the Spread of COVID-19 in Long-Term Care Facilities (LTCF)

State Resources

Oregon Health Authority COVID-19
Washington Department of Health COVID-19

Previous COVID-19 Updates

The Vaccine is Here… What’s Next? – February 10, 2021

Caring Places Partners with Pharmacies for Vaccine Rollout – January 28, 2021

A Year Unlike Any Other – December 14, 2020

Moving Loved Ones Into Assisted Living or Memory Care during COVID-19 Pandemic – November 9, 2020

Outdoor Performances – August 5, 2020

Socially Distant, Together – July 6, 2020


Any media inquiries should come to the Caring Places Management Home Office.

Letters from Dawn Pratt, Chief Operating Officer

May 15, 2020

Families, Friends, and Residents,

We want to thank you for the patience and understanding that you have shown throughout this COVID-19 crisis, so far. We understand how frustrating and confusing much of this has been. We know you want to visit with your friends and loved ones again. We understand that so many of the guidelines we have received can make us feel alone and separated from our friends and families.

As we begin to hear about different counties preparing to “open up,” we immediately want to know how that will impact each of us and our communities. At this time, we are still under orders to restrict ‘non-essential’ visitors into the buildings. We are still not allowed to have communal dining or group activities. Our staff and residents continue to be screened daily for any symptoms.

Our incredible care teams are creating ways to engage and interact with residents, while adhering to these regulations. Hallway Bingo has become a big event. Streaming entertainers, car parades, and visiting windows are being utilized.  We hope you have been taking advantage of the Virtual Visits that have been offered at each community. We love good ideas, so if you have seen or heard of any, please pass it on!

We have had an outpouring of generosity and caring from many of you, as well as others within our communities. Hundreds of handmade masks have been supplied for our care teams! Hard-to-find supplies have been donated, flower baskets dropped off for our enjoyment, as well as goody bags for our hard working staff members. We have appreciated every single one of you who has shown us such good care.

I am certain that we are all looking forward to the day when we can have visitors again. I know we will all be happy when our hairdressers can return! As soon as there are any changes, we will communicate them to you. Until then, let’s continue to be kind to each other. We are all facing challenges due to the changes this has made in our individual lives.

With gratitude,

Dawn Pratt

Chief Operations Officer

Caring Places Management


March 26, 2020

Hello Family and Friends of Caring Places Residents,

I am the Chief Operations Officer of Caring Places Management. I have been an Administrator , working with families and residents on a day to day basis , for many years. I am also a daughter, to a mom who finished her life in the loving care of an assisted living community. I am a sister, a wife and a mother of a son who is more vulnerable to the COVID-19 than the average population. And I am a Nana, who misses spending time with her grandchildren. My heart goes out to each and every family member who is unable to visit their Mom or Dad, Grandma or Grandpa, or friend at this time.

In the 30 years I have been working in assisted living, we have NEVER had this type of situation. Putting up the No Visitor Signs was incredibly hard for us to do. I know how very much those visits can mean to both you, and our residents. And I am sure it was even more difficult for you. I have watched in awe as you have found ways to continue to “visit” with your loved ones. You have visited through windows, telephone calls, Face Time, Facebook,  our Virtual Visits, letters, etc.

I understand the fears that come with this scary and unknown situation. Our goal is to protect the very vulnerable residents that you have placed in our care. We will do our absolute best to protect them and love them.  I have been amazed at the outpouring of love we have witnessed from families- for your loved ones and for our care teams. As we navigate through this unprecedented situation, please have patience with us and pray for us; as we will do for you.


Dawn Pratt

Chief Operations Officer

Caring Places Management

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